Email is something everybody does now right? No, believe it or not everybody doesn’t yet. It has become old hat for most though with most applications now requiring an email address. Still, there remains a chunk of the that just don’t get email.
Those who have entered into this email revolution have found there are different rules than there are with phone or snail mail communication:
1) It doesn’t convey emotion. Email has no sound so the reader must assume your tone. For this reason it is very important to be brief and to the point. Those who ramble in emails are bound to either offend or bore people reading their words.
2) You name is listed before they even open the email so saying your name is redundant.
3) It is permanent and can be used in a court of law. Once you send out an email remember that you can never alter your words. They are burned into the annals of time.
These are just a few things I have learned about email and they make me a better “emailer.” Is there anything you have learned about people and email?